This message was posted by Big Dog on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/3/485/3.html#000035 QUOTE: ----- Originally posted by Rod or Sharon: Big Dog, It makes me a bit nervous when I see statements like, "Main hard drive has a folder called "Designs" included in this folder are subfolders "Customer files" "My files" "Designs by catagory" "Designs by company", the external drive has an exact copy of the same data.". In your case you are backing this up on an external harddrive, which is good. But, when the Melco software is installed, it installs a folder on the harddrive called "Designs". If items are added to this folder, regardless whether or not they are in sub folders, they can be lost if the software has to be reloaded or it gets corrupted, a clean un-install is preformed or an Upgrade is purchased. It would be better to create a folder, separate and apart, from Melco's Design folder, on the hard drive like "My Designs", etc...... Rod Springer Amay Tech & Trainer ----- Oops let me clairify. The "Designs" folder is one that I created on "E" drive( my main hard drive with the Windows OS). E:/Designs/Customer files or E:/My files etc. This folder is not part or parcel of the Melco software and not under Program Files. This folder and it's contents have been around longer than I've had my Amaya machine or software, from the old days of my Pfaff and Janome machines. And yes the external drive is simply a backup drive of everything I have stored on "C" drive "D" drive and "E" drive excluding the OS. Basically a home built system running three internal hard drives and the external drive for a back-up. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================