[amayausers] Re: spoilage or damaged embroidery items

  • From: "ice_man21" <ice_man21@xxxxxxxxxxxxx>
  • To: <amayausers@xxxxxxxxxxxxx>
  • Date: Wed, 20 Dec 2006 19:31:57 -0500

As for me what has been working is to pick one size to work 1st. Make sure
all is well with design, location etc. then use utmost caution doing the
rest to try for zero errors. Has been working so far EXEPT for the black
denim shirt 2 days ago but then that was part of my recovery plan.

Larry
ice_man21@xxxxxxxxxxxxx 

-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Lisa Griswold
Sent: Wednesday, December 20, 2006 5:32 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: spoilage or damaged embroidery items

This all sounds like it could get expensive.  Sure, we can use the shirts as
test pieces, or have a discount on the potpouri of extras.  But, for
instance, we had an order from a Mail-it Store.  They wanted 12 shirts.
Some men's, some women's.  There were 4 sizes for the men's and 2 sizes for
the women's.  What would all of you in Amaya-land do in a situation like
this?  Don't tell me you'd decline the order - that doesn't count!  As luck
would have it, I order exact quantites, and ruined one.  I can handle
ordering extras if the quantites are high enough, but, OUCH!, that would
hurt the pocketbook a lot here.
   
  Please send advice.  Thanks!
  Lisa
Russell Silva <russell@xxxxxxxxxxxxxxxx> wrote:
  I do the same thing as Sharon. Depending on the customer, I will give them

the option to purchase the extras if I don't need them, sometimes they buy 
them sometimes I keep them.

Russell Silva
R. S. Embroidery
508-222-4433

----- Original Message ----- 
From: "Rod or Sharon" 
To: 
Sent: Wednesday, December 20, 2006 1:23 PM
Subject: [amayausers] Re: spoilage or damaged embroidery items


> Normally we build in a 1-3% margin for those situations. I usually order 
> in
> an extra in each size if it is a large order to be safe. I want them to 
> get
> as many as they ordered.
> Sharon
> ----- Original Message ----- 
> From: 
> To: 
> Sent: Tuesday, December 19, 2006 8:09 PM
> Subject: [amayausers] Re: spoilage or damaged embroidery items
>
>
>> This message was posted by Impressions Embroidered Apparel on
>> AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the
>> thread on the WEBSITE by clicking here:
>> http://www.amayausers.com/boards/ultimatebb.php?/topic/2/68.html
>>
>> Hi,
>>
>> Just trying to see what others do when you have 2-3 shirts that don't sew
>> right out of say 100.
>>
>> So if the client orders 100 shirts (S, M, L, XL)
>> and for whatever reason your machine eats one, you sew the wrong color on
>> one and the third you sew shut. Do you send the client 97 good shirts 
>> and
>> eat the cost of the three you messed up?
>>
>> We have been re-ordering the extra shirts if we mess a few up. The only
>> issue is the cost to place the small order and pay shipping again.
>>
>> I noticed when we outsourced an order the company we sent our shirts and
>> hats to messed up 3 or so shirts and two hats, and just wrote that they
>> were damaged when they tried to embroider them and sent use back our 
>> items
>> minor the ones they messed up. Is that what the standard is?
>>
>> Thanks,
>> Steve
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