This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/72.html#000005 Deb, I hope you got someone on the phone to walk you through the installation...if you do anything wrong, it can be a very expensive mistake. Sounds like you had the frames packed up by a brain dead zombie...not enough instructions, and no slider strip. I'd be happy to talk you through it if you can call me during the day! As for the three pieces-the bottom frame goes on the bracket, and Rod told us when he was here to use the stainless steel top piece, not the yellow one-and it did make a difference! Not sure why, maybe it is holding the material further down in the frame and closer to the needle plate. Whatever, it does work great. The four screws (hex wrench head) are used to 'level' the frame to your needleplate/arm...and have to be tightened (and checked once in awhile) so there is no movement at all. When we got ours, a tech told us the hoop profiles were already in Design shop and Amaya. Just had to go into the window and 'add a hoop' and browse to find them-they were right there. But the actual sewing area is smaller by 1/4" than the window will show with the 'gray' line-if you go right to the max. line area-the frame will hit on the needle plate and pull the material and needle over. Call me if you can't figure it out! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================