[amayausers] Re: question concerning refund
- From: "Linen Barn" <linen@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Mon, 23 Aug 2004 08:33:13 -0700
When I have a customer bring in their own merchandise I tell them I will not
guarantee it if anything bad happens (needle break, etc.). I cannot afford
to replace items customers bring to me.
Aaron Sargent
The Linen Barn
linen@xxxxxxxxxxx
Medford, Oregon
----- Original Message -----
From: "Margaret of Auriesville" <auriesville@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Monday, August 23, 2004 8:28 AM
Subject: [amayausers] question concerning refund
> Hi there,
> We have one customer who was not pleased with her shirt. We refunded the
$ for the embroidery, but as she furnished the shirt, she want the $ back
for that also.
> My question is this:
> She paid someone 7.00 for the shirt plus shipping. Do we include that
shipping when we refund her?
>
> Blessings,
> Margaret
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