This message was posted by Logos In Thread on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/7/107.html#000005 I have had great customer service from Melco since I bought my first Amaya in 2004. The people that I placed orders with the Melco Mart were always pleasant and helpful. The tech supportI have received by phone has always been very professional and helpful. I have always gotten prompt response from the service techs who came to work on my Amaya and XT. I have had very few service calls since I bought my first machine. I certainly am NOT unhappy with Melco as a company. Linda Logos In Thread =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================