This message was posted by Image Embroidery on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/8/67.html#000002 Rod, Thank you so much for the response. I ran the 2 dozen hats yesterday without incident. I did change the hoop choice in OS to WACF (per the advice of a tech at Melco). I had previously encountered this issue and had made notes on the order at that time. (Which I found after posting for help) This morning, after reading your post, I removed the little stand-off and hooped one of those hats. It is much more secure in the cap frame now. I really pulled on it and it did not unhoop! Thanks again! I really appreciate your help. Have a great day. :) =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================