This message was posted by Juli in Kona on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/614.html#000006 I have a design that is made up of text created in DS and a turtle that was made in Generations. I would go ahead and make the turtle in DS, but DS just doesn't have the same kind of fills that Gen has, so I don't want to mess with it. The text is Athletic Swoosh which I generally like a lot. It has, I presume because I can't see it on the screen, ties already. So I took out my ties and that did make things better. But now I am having lots of trouble with the trims in the turtle. It tries to trim, but fails to cut the thread. The Turtle has 5 color changes and if I am not there to manually cut the threads, it will mess up the design. But, things change all the time. One place that seldom trims with start trimming. Places where I previously had no problem starts not trimming at all. In my logical mind, when things don't stay the same, that is a mechanical problem. There is some crit5ical adjustment that is barely not right. So, depending on some factor like the direction of the last stitch, it may or may not trim. It is not my job to figure this out! If there are touchy critical things I am supposed to be doing, then I should be told about them. The trimmer is supposed to work every time! If it doesn't then it is an engineering problem. OK, got that out. I am working myself up to calling the tech specialist. Have a good day - Juli in Kona =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================