This message was posted by gcannon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/960.html#000001 Happens to all (4) of my machines from time to time. First I clean (inspect look for abnormalities) & oil the mechanism as it says under settings>timers>4 million; then, Icenter the needle plate try it again. If that doesn't help, I "exercise" the mechanism by going to steppers>start test>(wait a few cycles)-end test on the grabber & cutter both, then I click "home" for everything just to be sure. If these suggestions don't help, make sure you have the correct trimmer designated for your machine. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================