This message was posted by HeatherStitch on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/7/42.html We have been having issues with our machine and Melco sent out the BEST tech in the world!!!! We had Ed come to repair our machine and I can't tell you how WONDERFUL he was. Our machine is now sewing better than when we first received it. Ed was so helpful and full of information. He has put our faith back into our Amaya and now we are even thinking about buying another machine. Thanks again Ed. You are WONDERFUL!!!!!!!!! :D HEATHER Embroidery Solutions Saraland, Al. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================