This message was posted by Freeman78_italy on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/676.html#000003 Hi Ed, i live in Rome :) Since the machine is used i had the training from the one that sold me (which had the training when he purchased the machine).Said that we only made a few test with no complex embroidery, the hardest one was a 2 color one,and we tested 2 basic shapes and 1 color text; we tested only on a sort of support that is used to make patches, quite solid material.We had thread break, but i would say 2 times on a 2000 stitches.Now for each test i'm making i'm writing where it breaks and which needle+ all the step i take (change needle, bobbin etc.) to make a good resume.Melco Italy looks fine, they called me and told me that the machine has been inspected by their tech and was in perfect condition.Also proposed me for a training, which i would do at this stage, but before i wanted to see which problems i may encounter.The seller after i called him regarding these problems told me he had same issues but that's the reason he called the operator to inspect the machine. I'm a bit lost and frustrated, if the machine can't be productive it would be a problem.For example i know that hooping is a very important process, and i'm thinking about buying an hooping device like hoopmaster.I also use threads from Melco, the Isacord ones.The backing i use on light material is both a cut away and/or tear away.I know that digitizing is a process that requires time, so i'm not diggin too much into making custom embroidery, i'm using digitized ones from melco service, that i already had on previous works.Btw this is a great group, i found really important info here! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================