[amayausers.com] Re: Sanmar
- From: Steve Cohen <steve20832@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Mon, 18 Feb 2008 19:49:33 -0500
I order about $500 per year from NES and get case pricing. They are one of my
my backup suppliers because I have 5 people that can deliver in one day. NES is
2 days for me.
I have been ordering more and more from Alpha though. Seems their prices are
more competitive than in the past.
From: signman@xxxxxxxxxxxxxxxxxxxxxxxxxx: [amayausers.com] Re: SanmarDate: Mon,
18 Feb 2008 09:45:20 -0500To: amayausers@xxxxxxxxxxxxxx've been using Sanmar
over 6-7 years after repeated, weekly problems with NES (now owned by Alpha,
who is now owned by Broder) and then
Alpha discontinuing my 'case price status' because I hadn't increased my
purchases by 15% a year. Not even a notice they
were doing it-I just happened to double check an invoice. Rep from Sanmar
stopped in (I think the only time I've seen him
in years) and said they would give me case price, no minimums, free shipping
over $150 or so, except for sale items,
AND monthly billing.
I've stayed with them since-even talking customers out of a preferred house
brand with Alpha into something else from
Sanmar. Free catalogs from Sanmar, priced or unpriced, with our company info on
it...just pay the freight, free website
link and when I get around to it-THEIR web tech will help me fully customize
the website-including 'web ordering' through
them.
Have I had problems? Yup...once in a rare while someone will goof and short me
a shirt or send the wrong size-and
every time-they next day air the replacements, and send a shipping label for
the returns.
Credits do take some time to show up but they do get there.
My only complaint with Sanmar-they don't stock all available colors, like
Gildan tees-they leave off a few colors
and of course, THAT is what the client wants because they check out other
websites and see the color there.
So I had to keep my account active in Alpha and Broder. But the customer has to
foot the bill for freight and I eat the
difference in price to keep the client. Doesn't happen often but it does.
If you don't have an 'account executive' (an inside 'contact person' you can
call direct) at Sanmar, then ask for one-
this gives you a real person to call, the same person each time, that will get
to know you and your account.
Compared to the problems I had with NES, then Alpha...Sanmar has been a gift
from the supply gods to us.
Even drop shipping to contract jobbers for large embroidery jobs-done instantly
everytime.
Roland
Sunrise Graphics
116 Main St
Claremont, NH 03743
603-543-1324
NO PC or WORD files accepted!
Anything with .doc, .xls, .wvm, .txt, is automatically deleted. We have NO
ability to view, read, or process any files from any Windows or PC based
programs.
Preferred method of files is PDF for invoices, page documents, etc. but not for
graphics.
Photoshop (v.6) for images to be digitally printed. ANY sign and logo work
must be supplied in Vector lineart (macromedia Freehand) without any
compression or .eps.
signman@xxxxxxxxxxxxxxxxxxx
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