This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/254.html#000004 Jamie, Business is all about negotiations. You recall in high school,... "Supply and Demand". At our shop, we take in somewhere between 30 to 50 pieces per day. When we offered a "rush fee" of $5 and later $10, we had about a 10 to 15% of our customers willing to pay the rush fee and we found ourselves at the shop late all the time telling ourselves it wasn't worth the money. So we upped our rush fee to $20 per order (not to exceed three pieces) and it's not so bad staying late to do the work or even finding an employee willing to make the extra money in overtime. Of course, if it's a good customer who brings us consistent work, we reserve the right to wave the rush fee. Ed =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================