[amayausers.com] Re: Rush fees?

  • From: webmaster@xxxxxxxxxxxxxx
  • To: amayausers@xxxxxxxxxxxxx
  • Date: Fri, 28 Sep 2007 06:40:47 UT

This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE 
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Jamie,
Business is all about negotiations.  You recall in high school,... "Supply and 
Demand".
At our shop, we take in somewhere between 30 to 50 pieces per day.  When we 
offered a "rush fee" of $5 and later $10, we had about a 10 to 15% of our 
customers willing to pay the rush fee and we found ourselves at the shop late 
all the time telling ourselves it wasn't worth the money.  So we upped our rush 
fee to $20 per order (not to exceed three pieces) and it's not so bad staying 
late to do the work or even finding an employee willing to make the extra money 
in overtime.
Of course, if it's a good customer who brings us consistent work, we reserve 
the right to wave the rush fee.
Ed

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