[amayausers] Re: Quick Reference Guide
- From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 12 Aug 2004 10:37:13 -0500
Genie,
When our thread breaks the machine stops, I don't use the stop button at all
for this. I rethread and then press the back button--hold it in for a few
seconds untill it moves then let go...when it backs up past the break area then
just press the green start button again
Lora
----- Original Message -----
From: gzenowich@xxxxxxxxxxx
To: amayausers@xxxxxxxxxxxxx
Sent: Thursday, August 12, 2004 10:16 AM
Subject: [amayausers] Re: Quick Reference Guide
Lora,
Thanks for answering. That's the button I'm using and when I press it back
say 4 or 5 times, it always throws off the design. Is there an intervening
step I'm missing. I thread the needle. Pull out the stop button, Press the
"step back button a few times" then press go....
Thanks, again,
Genie Z
"Lora Cameron"
<Lcameron@sportprod To:
<amayausers@xxxxxxxxxxxxx>
ucts.org> cc:
Sent by: Subject: [amayausers] Re:
Quick Reference Guide
amayausers-bounce@f
reelists.org
08/12/2004 11:11 AM
Please respond to
amayausers
Genie,
Use the 'Step back in Design' button on the keypad....it's the curved arrow
right above the green start button...or is this the same one you are using?
Lora
Sport Products Mfd., Ltd.
4756 Murphy Road
Oregon, WI 53575
608=835-5791
www.sportproducts.org
----- Original Message -----
From: gzenowich@xxxxxxxxxxx
To: amayausers@xxxxxxxxxxxxx
Sent: Thursday, August 12, 2004 10:01 AM
Subject: [amayausers] Re: Quick Reference Guide
Thanks!
Okay, my first newbee question:
The thread breaks, I fix, How do I back up a few stitches that were
missed when the thread broke? (I've tried pushing the arrow, circle back
button on the key pad, thinking that might be it, but that throws off the
pattern). Anyone? Anyone?
Thanks,
Genie Z
"Linen Barn"
<linen@xxxxxxxxxxx> To:
<amayausers@xxxxxxxxxxxxx>
Sent by: cc:
amayausers-bounce@f Subject: [amayausers]
Re: Quick Reference Guide
reelists.org
08/12/2004 10:58 AM
Please respond to
amayausers
Genie,
Congrats on your entry into the embroidery and best of luck to you. If
you
have any questions don't hesitate to ask them here. The only dumb
questions
is the one not asked.
Aaron Sargent
The Linen Barn
linen@xxxxxxxxxxx
Medford, Oregon
----- Original Message -----
From: <gzenowich@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, August 12, 2004 6:13 AM
Subject: [amayausers] Re: Quick Reference Guide
>
>
>
>
> Hi, Janel!
>
> My family is new to the business, about 3 weeks, and we've started out
with
> Amaya. None of us is able to get to the training right now, as we are
not
> quitting our day jobs. Would you mind terribly faxing us the guide you
> mentioned in the Amaya users list? We get some thread breaks, not
many,
> but some and are interested in seeing the guide. My fax is: 614
790-1206.
> (we're in Columbus, Ohio and having fun with our new machine!)
>
> Sincerely,
>
> Genie Zenowich, Partner
> Blackhurst Needleworx and Imaging LLC
>
>
>
>
>
> "Janel Harris"
> <janel@xxxxxxxxxxxx To:
<amayausers@xxxxxxxxxxxxx>
> om> cc:
> Sent by: Subject:
[amayausers]
Re: AM I TICKED
> amayausers-bounce@f
> reelists.org
>
>
> 08/11/2004 11:05 PM
> Please respond to
> amayausers
>
>
>
>
>
>
> Did you receive the AMAYA Quick Reference Guide at training? The first
> page is trouble shooting excessive thread breaks. If you would like a
> copy, send me your fax number.
>
>
> Janel Harris
> Dimensional Designs
> http://www.dimdesigns.com
> DesignShop Digitizer
> Melco On-Site Trainer
>
>
> -----Original Message-----
> From: amayausers-bounce@xxxxxxxxxxxxx
> [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of John Yaglenski
> Sent: Wednesday, August 11, 2004 7:14 PM
> To: amayausers@xxxxxxxxxxxxx
> Subject: [amayausers] Re: AM I TICKED
>
> Well, I wonder at times if its us... But if it is, maybe the training
> program my wife took needs to be revised... Or a "how to cure common
> issues" class should be offered. Sort of a "so you want to be in the
> embroidery business... And you've bought an amaya...now what" sort of
> thing.
>
>
> On Wed, 11 Aug 2004 9:49pm, Moore Embroidery and Designs wrote:
> > John:
> > I had a lot of the same issues that you are referring to. Tons of
> > thread
> > breaks, problems with small lettering. I just kept trying and trying
> > because I figured it was operator error. I am new to the commercial
> > embroidery industry and the Amaya is my first machine. We recently
> > replaced
> > the rotary hook and that has helped quite a bit on the breaks.
> >
> > My small lettering is now looking better than ever. I have a local
> > tech
> > that can digitize and use the machine also, all around Amaya user and
> > repair
> > man. He taught me to up my tension on the small lettering to 5 and
> > above,
> > use a center walk and then turn up the pull compensation to 150 or
> > more.
> > The lettering is clean precise and has enough substance to it to
stand
>
> > out
> > on the garment and not sink in. That tip has made a world of
> > difference for
> > me.
> >
> > Persistence will pay off. I did a design and sewed it on a shirt for
> > my
> > sister, gave her the same blank shirt and the design to take back and
> > sew on
> > the Brothers where she works. They are now sick at how much better
> the
> > design looks that was sewn on the Amaya. Plus they have to worry
> about
> > always adjusting the tension in different places for all the needles.
>
> > Too
> > much for me.
> >
> > I hope it works out for you. I am not saying we don't have problems
> > but,
> > most of them have been operator error. Keep sewing!!
> >
> > LiVawne
> >
> > -----Original Message-----
> > From: amayausers-bounce@xxxxxxxxxxxxx
> > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of John Yaglenski
> > Sent: Wednesday, August 11, 2004 6:55 PM
> > To: amayausers@xxxxxxxxxxxxx
> > Subject: [amayausers] Re: AM I TICKED
> >
> >
> > Hey all:
> >
> > My wife and I are new amaya owners that have been plaigued with
> > problems
> > since we got the machine in january. Thread breaks, software issues,
> > small lettering problems.
> >
> > We are still debating whether to keep this or move on. Are may of
you
> > having the problems described here?
> >
> > My wife and I feel like we are unpaid beta testers for a company
> trying
> > to work big bugs out of a system that has underperformed since its
> > release. There is a lot of bad press out there from users. Wish I
> had
> > seen it before we bought the machine.
> >
> > Anyway, I trust you all. What would you do if you were us? Sell it
> > and
> > buy something else or stick with it?
> >
> > Really need some solid advice...
> >
> > We originally looked at melco, happy and brother machines, but a
> friend
> > of ours sold us on melcos service. Of course, she owned a few emt's,
> > not amayas.
> >
> > Even our tech who came to the house and was very nice didn't seem to
> > know the whole package... Software and machine... How they work
> > together. He helped a bit but we still are suffering. Another guy
> > near
> > us who we originally demoed the machine, has quit the demo program
> > because he said he just can't recommend it to anyone anymore.
> >
> > 15 thou later, I am feeling sick to my stomach.
> >
> > John
> >
> >
> > On Wed, 11 Aug 2004 7:08pm, Greta & Larry wrote:
> >> Content-Type: Text/Plain;
> >> charset="iso-8859-1"
> >> Content-Transfer-Encoding: quoted-printable
> >> Hi,=0D
> >> =0D
> >> I am in the same boat. Yesterday I called to request a service call
> >> becau=
> >> se
> >> I have three screws that have fallen out while a design is
> stitching.
> >> Not
> >> all at once, but over a few months. We tried over the phone to
> figure
> >> out
> >> where they came from but couldn't, so they said they will set up a
> >> servic=
> >> e
> >> call for us. Plus our number one needle will not stitch at all
> without
> >> thread breaks. I have done everything I can, replaced roller,
> needle,
> >> cleaned out system etc... still it won't work, plus when you want
to
> >> trac=
> >> e a
> >> design, only on needle one, will the laser go on the outside of the
> >> hoop.
> >> All the other ones trace fine. We still have one month left or
more
>
> >> of
> >> o=
> >> ur
> >> service agreement of two years.=0D
> >> =0D
> >> Next day I get a call for them to come out and fix this problem.
> They
> >> wan=
> >> t
> >> $350.00 trip charge for someone to even step through our door, even
> >> thoug=
> >> h
> >> it is still under waranty. I am so upset with Melco and have told
> them
> >> pretty much how I feel over the phone, but trust me... they do not
> >> care. =
> >> It
> >> was proven to me in the way this was all handled.=0D
> >> =0D
> >> We have had more than enough problems with our Amaya and they have
> >> had
> >> t=
> >> o
> >> come and service it before, but didn't charge us then. I asked them
> >> why
> >> a=
> >> nd
> >> they told me it was just a courtesy to me... even though it was a
> year
> >> in=
> >> to
> >> my owning the Amaya... hmmm sounds funny to me...=0D
> >> =0D
> >> We were going to get two more heads and now are looking into other
> >> option=
> >> s..
> >> We have only used the Amaya, but would love to know what might
give
> >> the
> >> same quality or even better when it comes to small lettering whitch
> we
> >> do=
> >> a
> >> lot of.=0D
> >> =0D
> >> Sorry about ranting on, but yesterday after talking to them, I was
> >> ready =
> >> to
> >> throw my Amaya out the window. Not a lot of good that would have
> done
> >> ;o)=
> >> =0D
> >> =0D
> >> Greta and Larry=0D
> >> All Star Embroidery=0D
> >> hobbsgl@xxxxxxxxxxxx=0D
> >> Duvall, Washington=0D
> >> =0D
> >> -------Original Message-------=0D
> >> =0D
> >> From: amayausers@xxxxxxxxxxxxx=0D
> >> Date: 08/11/04 15:26:53=0D
> >> To: amayausers@xxxxxxxxxxxxx=0D
> >> Subject: [amayausers] AM I TICKED=0D
> >> =0D
> >> We just talked with Melco regarding a couple of issues.=0D
> >> We wanted to initiate a serivce call and I won't go into that.=0D
> >> =0D
> >> When we inquired regarding the latest update on the Amaya OS
> software
> >> (we
> >> have 4.02)=0D
> >> and lastest is 5.something and inquired why we have not received
the
> >> upda=
> >> tes
> >> =0D
> >> we discovered that it has to be initiated by YOUR TECH. YOUR TECH
> has
> >> to
> >> place the order to get the software update.=0D
> >> And it now costs you to get a tech. If we have to pay to get a tech
> >> JUST =
> >> to
> >> get the upgrade, that will really=0D
> >> be too much.=0D
> >> =0D
> >> We thought the software upgrades would be shipped to owners
> >> automatically=
> >> =2E=0D
> >> =0D
> >> We have not had much to say on the Amaya and Melco til now, but
this
> >> take=
> >> s
> >> the cake.=0D
> >> =0D
> >> OH WELL so much for MELCO. At least the end of our two year
warrnaty
>
> >> is
> >> approaching and we just won't worry=0D
> >> about Melco after that.=0D
> >> =0D
> >> Colleen and Russ=0D
> >> Russ's Rollin' Pro Shop=0D
> >> A-Z Cad Services=0D
> >> carbuckle@xxxxxxxxxxxx=0D
> >> =0D
> >> =0D
> >> =0D
> >> =0D
> >> =2E
> >>
> >>
> >> -- Binary/unsupported file stripped by Ecartis --
> >> -- Type: image/gif
> >> -- File: IMSTP.gif
> > ----
> > John Yaglenski
> > President/Chief Executive Officer
> > Levelbest Communications
> >
> > i: http://www.levelbest.com
> > e: john@xxxxxxxxxxxxx
> >
> > active website design . web hosting . content driven websites
> ----
> John Yaglenski
> President/Chief Executive Officer
> Levelbest Communications
>
> i: http://www.levelbest.com
> e: john@xxxxxxxxxxxxx
>
> active website design . web hosting . content driven websites
>
>
>
>
>
>
>
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