This message was posted by Steve I on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/3/388.html#000008 Barbara, Try deleting your design shop key in the registry. I had to do that and so did Margaret. She was having the same problem. On start up her download RSA/CSA was just going in a loop. When she Deleted the Registry key the problem was fixed. Steve I. Trinity Embroidery =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================