Hi Amaya Land, Can some one help me with this problem. I have one machine out of three that sporadically had a problem of not registering on the OS software. Now it won't come up at all on the software when I fire everything up. Just need some ideas on what could be going on. I have already started trouble shooting the connection cord to see if that is it. Anything else? Karen Peachey Threads Embroidery & Digitizing (503)634-2912