Denise, Thank you for the comments regarding the rollers. What you said about purchasing the old rollers vs the new makes alot of sense. From the official announcement on this board, it looks like we are eventually going to have to change over anyway, so I guess, why delay. Regards, Susan Davidson Sewfly Embroidery -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Derise, Irish Embroidery Sent: Tuesday, October 25, 2005 5:38 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Official Announcement on AMAYA Thread Feed Rollers Here?s my two cents. I?ve heard some of you saying that you would purchase 100 of the black rollers if you could. I recently moved to the yellow rollers. The black were sold out and Jeff recommended the new kit. He was very helpful and put me into touch with the right people to exchange my order of the old rollers for the new rollers. 100 old rollers will cost your $164.00; the new set is $95.00. Since installing the new rollers, my machine has never run better. Right now I?m doing Irish Dance dresses for a school. Each dress has over 500,000 stitches. The front panel on the dress alone takes 2 ½ hours to embroider. I find that the stitches are more consistent and my embroidery has never looked better. I was in the middle of some dresses when I switched rollers and looking at the large areas of embroidery, side by side you could really see the difference. In addition to the quality of the embroidery, I can run the machine faster and with fewer thread breaks. This allows me to get more work done! IMHO buying large quantities of the black rollers is a waste of your money. It is unfortunate that they are as expensive as they are and you can?t try them out first on one or two rollers before deciding. Unfortunately, you just have to take the plunge. As one who has used them, I would recommend trying them out. The only problem I had was thread sliding out from under the roller in the beginning. I discovered that this was caused by not greasing the upper roller enough. No matter what your choice, good luck to you and a prosperous Christmas season! Derise Irish Embroidery - On-line embroidery, sewing, quilting supplies, and Irish Dance apparel www.irishembroidery.com -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Matthias Kondler Sent: Tuesday, October 25, 2005 6:00 PM To: amayausers@xxxxxxxxxxxxx Cc: John Hanson; Betty Anderson; Nancy Malmin; Hank Catalan; Joe Keating; Peter Kern; Dion Rodriquez; Sally Tacoronte; Chris Fenton; Curtis Carroll; Hank Catalan; John Hanson; John Roybal; Mark Slaughter; Mike Butler; Sal Licata; Allen Baumgartner; Ben Day; Brian Kirk; Frank Mora; Kevin Wasik; Marc Davis; Al Rutledge - TP Technician; Barry Smith - TP Technician Subject: [amayausers] Official Announcement on AMAYA Thread Feed Rollers Hello everybody, We have read about a lot of comments recently that were directed toward the topic of AMAYA Thread Feed Rollers. With your input Melco has now made a decision on this matter and I would like to post this official statement to the group so that we are all on the same page regarding this particular part. Subject: New Thread Feed Rollers for the AMAYA Melco has developed new thread feed rollers for the AMAYA system. These new thread feed rollers are constructed using a new high-tech, over-molded material that greatly increases the durability and guarantees a more consistent sew out. The new rollers have been field tested for many months in challenging, high production operations (24hrs/day, 7days/week). To date, not a single roller has worn out. For these reasons Melco has introduced the new thread feed rollers for all new AMAYA machines and as a retrofit kit for AMAYA machines in the field. Melco expects the new thread feed rollers to last at least one year in 24/7 (24hrs/day; 7days/week) operations and for at least 3 years in 8/5 operations (8 hrs/day; 5 days/wk). New AMAYA Machines: all new AMAYA machines have the new thread feed rollers included as of August, 2005. Retrofit: The new thread feed rollers are compatible with all AMAYA machines sold since 2002. To existing customers we sell Upgrade Kits, consisting of 16 thread feed rollers, 16 pinch rollers, 16 thread feed covers, and installation instructions (Melco PN 33104) for US$95.00. Please note that the manufacturing cost of these durable rollers with the high-tech over-mold (yellow/orange color) is more expensive than the material used on the old rollers causing an increase in the cost of the rollers. Considering the longer life of the new rollers we expect the total cost of ownership to be lower with the new rollers than with the old black over-mold thread feed roller version. Transition Period: Some existing AMAYA customers have asked for the old-style (black) thread feed rollers to be continued due to the increased cost. Melco understands that the higher cost may be unacceptable to some customers and has re-ordered the old-style black over-mold thread feed rollers (Melco PN 30615-02); they will be available until the end of 2005. These rollers are scheduled to arrive at Melco from the supplier at the end of November. Due to this lead time, some delivery delays may be experienced when ordering the older style thread feed rollers. Please let me know if there are any additional questions or concerns and I will be happy to answer them. With best regardsts ---------------------------------------------------------------------------- ------ Matthias Kondler Director of Quality Assurance and Customer Service Melco|Saurer 1575 W. 124th Avenue Westminster, CO 80234 U.S.A. Direct Tel.: 303-474-1067 Fax: 303-457-1373 Email: mkondler@xxxxxxxxx <file:///\\www.melco.com> www.melco.com