[amayausers] Official Announcement on AMAYA Thread Feed Rollers
- From: "Matthias Kondler" <MKondler@xxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Tue, 25 Oct 2005 16:59:41 -0600
Hello everybody,
We have read about a lot of comments recently that were directed toward
the topic of AMAYA Thread Feed Rollers. With your input Melco has now
made a decision on this matter and I would like to post this official
statement to the group so that we are all on the same page regarding
this particular part.
Subject: New Thread Feed Rollers for the AMAYA
Melco has developed new thread feed rollers for the AMAYA
system. These new thread feed rollers are constructed using a new
high-tech, over-molded material that greatly increases the durability
and guarantees a more consistent sew out. The new rollers have been
field tested for many months in challenging, high production operations
(24hrs/day, 7days/week). To date, not a single roller has worn out.
For these reasons Melco has introduced the new thread feed
rollers for all new AMAYA machines and as a retrofit kit for AMAYA
machines in the field. Melco expects the new thread feed rollers to
last at least one year in 24/7 (24hrs/day; 7days/week) operations and
for at least 3 years in 8/5 operations (8 hrs/day; 5 days/wk).
New AMAYA Machines: all new AMAYA machines have the new thread
feed rollers included as of August, 2005.
Retrofit: The new thread feed rollers are compatible with all
AMAYA machines sold since 2002. To existing customers we sell Upgrade
Kits, consisting of 16 thread feed rollers, 16 pinch rollers, 16 thread
feed covers, and installation instructions (Melco PN 33104) for
US$95.00.
Please note that the manufacturing cost of these durable rollers
with the high-tech over-mold (yellow/orange color) is more expensive
than the material used on the old rollers causing an increase in the
cost of the rollers. Considering the longer life of the new rollers we
expect the total cost of ownership to be lower with the new rollers than
with the old black over-mold thread feed roller version.
Transition Period: Some existing AMAYA customers have asked for
the old-style (black) thread feed rollers to be continued due to the
increased cost. Melco understands that the higher cost may be
unacceptable to some customers and has re-ordered the old-style black
over-mold thread feed rollers (Melco PN 30615-02); they will be
available until the end of 2005. These rollers are scheduled to arrive
at Melco from the supplier at the end of November. Due to this lead
time, some delivery delays may be experienced when ordering the older
style thread feed rollers.
Please let me know if there are any additional questions or concerns and
I will be happy to answer them.
With best regardsts
------------------------------------------------------------------------
----------
Matthias Kondler
Director of Quality Assurance and Customer Service
Melco|Saurer
1575 W. 124th Avenue
Westminster, CO 80234
U.S.A.
Direct Tel.: 303-474-1067
Fax: 303-457-1373
Email: mkondler@xxxxxxxxx
www.melco.com
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