This message was posted by Wishes on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/546.html Dear List, I have a cutomer who I trained on Design Shop last week-end. Everything was working fine when we left and she is just getting back to it tonight. She has tried to open OS and it won't. She has rebooted, taken off the designs she loaded from her collection and the dongles have not moved. Any suggestions? Margaret =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================