[amayausers] Re: New XT

  • From: "Cindy@xxxxxxxxx" <cindy@xxxxxxxxx>
  • To: <amayausers@xxxxxxxxxxxxx>
  • Date: Fri, 03 Nov 2006 14:18:34 -0500

Thanks for your response, Cindy

We have an older model of the Amaya and just upgraded to the XT...so I 
already had the flex dongle.  I think by inputing a series of code/serial 
numbers it will upgrade your existing dongle also.  It appears that the 
problem we were having is with the connection cable not being compatable 
with our ethernet hub.  We had a spare ethernet cable here at our shop and 
tried it on the XT and all is up and running.

Again we want to express our thanks to this list and especially Lee and 
Aaron.  Because of the time of night, we were not able to contact Tech 
Support and it would have been a very lonely and frustrating evening with 
out their direction and support.

Forever grateful,
Cindy @ Finyl Vinyl


----- Original Message ----- 
From: "Cindy Chamberlin" <ImpressiveThreads@xxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Friday, November 03, 2006 12:42 PM
Subject: [amayausers] Re: New XT


> You have to have a Flex+ dongle to operate the machines separately. If you
> have just flex you will not be able to sew separate designs on each 
> machine
> at the same time. I had this problem when I bought my two XTs. They had me
> programmed for Flex instead of Flex+. You will need to call into Melco 
> tech
> support to get it changed. You might want to make sure you purchased Flex+
> on your purchase order.
>
> Cindy Chamberlin
> Impressive Threads Custom Embrodiery
> Ofc: 623-879-9761
> Cell: 602-710-0887
> impressivethreads@xxxxxxx
> -----Original Message-----
> From: amayausers-bounce@xxxxxxxxxxxxx
> [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Cindy@xxxxxxxxx
> Sent: Thursday, November 02, 2006 7:19 PM
> To: amayausers@xxxxxxxxxxxxx
> Subject: [amayausers] Re: New XT
>
> Hi, Lee,
> Yes, we did.
> ??? Were we suppose to get a new dongle as well??? None was in our 
> package.
> Or does the Flex one work for the Flex+ upgrade?
>
>
> ----- Original Message ----- 
> From: "Lee & Barbara Ott" <digitalstitchz@xxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Thursday, November 02, 2006 8:38 PM
> Subject: [amayausers] Re: New XT
>
>
>>
>> Yes, but did you go into the configuration mode BEFORE turning on the
>> machines?
>>
>>
>> Digital Stitchz
>>
>> 905 Texas Street
>>
>> Fairfield, CA 94533
>>
>> (707) 426-9963 Phone
>>
>> (707) 426-9983 FAX
>>
>> Embroidery, Applique, Vinyl Lettering &numbers, Screenprinting &Laser
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> ----------------------------------------------------------------------------
>> From:
>> "Cindy@xxxxxxxxx" <cindy@xxxxxxxxx>
>> Reply-To: amayausers@xxxxxxxxxxxxx
>> To: <amayausers@xxxxxxxxxxxxx>
>> Subject: [amayausers] Re: New XT
>> Date: Thu, 02 Nov 2006 20:30:05 -0500
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>>>Hi, Lee,
>>>
>>>thanks for the reply. Yeah, we have tried that. The machines are off and
>>>then opened OS. Then waited a few minutes and then turned on both
>>>machines.
>>>It recognizes the older machine but not the XT .... :-(
>>>
>>>Cindy
>>>----- Original Message -----
>>>From: "Lee &Barbara Ott" <digitalstitchz@xxxxxxxxxxx>
>>>To: <amayausers@xxxxxxxxxxxxx>
>>>Sent: Thursday, November 02, 2006 8:21 PM
>>>Subject: [amayausers] Re: New XT
>>>
>>>
>>>>Cindy,
>>>>
>>>>1st question... Did you start the Amaya OS with all the machines turned
>>>>off?
>>>>You can not add or update unless you start up the OS without the 
>>>>machines
>>>>powered on. Then you need to get into the configuration mode.
>>>>
>>>>Lee Ott
>>>>
>>>>Digital Stitchz
>>>>905 Texas Street
>>>>Fairfield, CA 94533
>>>>(707) 426-9963 Phone
>>>>(707) 426-9983 FAX
>>>>Embroidery, Applique, Vinyl Lettering &amp; numbers, Screenprinting 
>>>>&amp;
>>>>Laser Engraving
>>>>
>>>>
>>>>
>>>>
>>>>>From: "Cindy@xxxxxxxxx" <cindy@xxxxxxxxx>
>>>>>Reply-To: amayausers@xxxxxxxxxxxxx
>>>>>To: "Amaya List" <amayausers@xxxxxxxxxxxxx>
>>>>>Subject: [amayausers] New XT
>>>>>Date: Thu, 02 Nov 2006 19:54:07 -0500
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>>>>>
>>>>>Help...just rec'd in a new Amaya XT to add to my existing '04 Amaya and
>>>>>having a problem getting the OS to recognize the second machine (XT).
>>>>>Can anyone help me with this problem?
>>>>>
>>>>>Thanks in advance,
>>>>>Cindy @ Finyl Vinyl
>>>>>===========================================================
>>>>>
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