This message was posted by Shuffletown Embroidery on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/687/2.html#000017 I think it's too loose. There's not enought tension on the thread to do the trim. Take the thread out of the pigtail to do the test. First thing is just hold it by the thread. If it drops without shaking, it's very loose. It should only drop about an inch (I think) when you shake it. If it falls too much, it's still too loose. Tighten the screw in very small increments. Good luck, Mary =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================