Hello,
Debbie1 has just posted in the Software forum of AmayaUsers Discussion Boards
under the title of Please help! I have tried everyone else :).
This thread is located at
http://www.amayausers.com/discussion/showthread.php?6143-Please-help!-I-have-tried-everyone-else-)
Here is the message that has just been posted:
***************
Hi! John! Thank you so much for offering your help. You helped me years ago
with a problem no one else could help me with. I have always been grateful.
Computer Pentium 3 1000 mghz
Operating System Windows 2000 Service Pack Three
Printer is Hewlett Packard
This is a computer dedicated to the Amaya. It is the same computer, printer
and operating system I have been using for quite a while successfully. The
reason I didn't think it was a printer driver issue is because it will print
anything else from this computer and within the program just not the Print
Preview function. It prints just graph paper when you attempt to do this and
the correct view doesn't appear on the screen.
We have been having trouble for so long that perhaps I am doing something
really stupid causing this problem. If that is the case I cannot identify it.
It started with just the hoop not printing.
I have been trying to get help from Melco. First they told me to upgrade to 5.7
and sent me the wrong disk. That took a few days. Then they sent me a
replacement disk with an upgrade to the operating system. That took a few more
days. Then I couldn't use the Design Shop function without an upgrade for it.
They sent it to me but again another fw days. We are subcontracting out orders
but as you know that means no profit.
Please tell me how to contact you tomorrow. I would be glad to telephone you
anytime you say and wait for a call back if you can't help me at that time. Do
I sound desperate? Yep I am!
Thanks John and thank you in advance for any help you can give me.
***************
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