Hello, HERB has just posted in the Embroidery / How Do I? forum of AmayaUsers Discussion Boards under the title of Baseball Cap Disasters. This thread is located at http://www.amayausers.com/discussion/showthread.php?5545-Baseball-Cap-Disasters Here is the message that has just been posted: *************** Well, I don't have a style number but in their line I do not see anything that would be a red flag. Double check the rail that is mounted to the machine and ensure it is pushed back to the stop. I have had one of mine loosen up a bit and move forward, causing the cap to try to be pushed off the frame. When I set the cap up on the frame for the first time I like to just hook the band, with out closing the latch, then adjust the tension on the strap by loosening the wing nuts and push the strap back towards them. Once it is set I tighten the wing nuts. This never changes as long as I stay with the same style cap. Make a video of how you are doing it and post it to u-tube..... *************** =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================