[amayausers] Re: MELCO
- From: "Jeff Banks" <banksje@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Fri, 22 Jul 2005 20:51:18 -0600
Wendy,
Perhaps the problem is not Melco? Perhaps it is something on your end, or
perhaps in the routing from your location to the Melco servers? I very
rarely have a problem getting into the site, and I do it a lot. I access it
for part numbers and prices at least 3 to 4 times a week, and sometimes this
is from home after hours. I also access Email every night and every morning
before I go to work and the hardly ever have an issue. From work we access
it exactly the same as anyone else, VIA the Internet. I find it hard to
believe that if it has happened every time you try and access the site for a
2 month period that it was down every one of those times. I suspect there
may be other reasons. Have you tried clearing deleting your cookies and
deleting your Internet cache files? While in Internet Explorer, go to TOOLS,
then INTERNET OPTIONS. On the General TAB click on Delete Cookies and Delete
Files. This will insure that there are not any older files and or cache
stuff hanging around that could interfere.
Can you get to www.melcomart.com right now?
Jeff Banks
Melco Embroidery Systems
----- Original Message -----
From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Friday, July 22, 2005 8:04 PM
Subject: [amayausers] Re: MELCO
Jeff,
I have this same problem but it's happened every time I have tried to place
an on-line order in the last 2 months and it doesn't seem to happen at any
certain time of the day. I tried to make Melco aware of this when I've
called to place my order over the phone but I got some pretty apathetic
responses and I wonder if the information I gave them went anywhere.
Because of the 2 hour time difference here it can be somewhat of an
inconvenience to phone in an order so the on-line ordering is really
important to me. As a Melco employee maybe you could let the IT dept. at
Melco know this is a recurring problems with on-line customers.
Wendy Solomonson
Itchin' To Stitch
Arlington, MN
(507)964-2224
----- Original Message -----
From: "Jeff Banks" <banksje@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Friday, July 22, 2005 6:50 PM
Subject: [amayausers] Re: MELCO
> Terri,
>
> I am not sure, but I do not think it had to do with maintenance. I think
> servers were down. I could not get into email from our servers last night
> as
> well. When this happens, it is normally a server problem or our ISP or our
> T1 had problems.
>
> Jeff Banks
> Melco Embroidery Systems
>
>
> ----- Original Message -----
> From: "Lee or Terri Hoover" <lhoover2@xxxxxxxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Friday, July 22, 2005 8:45 AM
> Subject: [amayausers] Re: MELCO
>
>
> I always get frustrated when trying to do something on the internet and
> find
> the site is "down". Maybe someone from Melco could let us know if and
> when
> they have regularly scheduled times that the site will be down for
> maintenance etc. From being in IT development for 20 years I know that
> the
> most systems are scheduled to be off line at some point in time, sometimes
> its only once a month, sometime once a day. At least if we know then we
> could schedule around it.
>
>
>
> Terri
>
>
>
> _____
>
> From: amayausers-bounce@xxxxxxxxxxxxx
> [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Itchin To Stitch
> Sent: Friday, July 22, 2005 9:17 AM
> To: amayausers@xxxxxxxxxxxxx
> Subject: [amayausers] Re: MELCO
>
>
>
> Yes! This has been an ongoing issue for me for over a month. I have
> mentioned it everytime I have to call and place an order and everyone I've
> spoken to about this and all they can say is "Oh, really?". Very
> frustrating
> for me as I do alot of my ordering at night and not being able to do so on
> the internet is a hassle.
>
> Wendy Solomonson
> Itchin' To Stitch
> Arlington, MN
> (507)964-2224
>
> ----- Original Message -----
>
> From: Childs <mailto:impressingpromo@xxxxxxxxxxx>
>
> To: amayausers@xxxxxxxxxxxxx
>
> Sent: Thursday, July 21, 2005 10:28 PM
>
> Subject: [amayausers] MELCO
>
>
>
> Is anyone else having trouble getting onto melco.com or melcomart.com?
>
>
>
> I have been trying for the past couple of hours and I keep getting an
> error.
>
> Tara
>
>
>
>
>
Other related posts:
