Jeff,
I have this same problem but it's happened every time I have tried to place
an on-line order in the last 2 months and it doesn't seem to happen at any
certain time of the day. I tried to make Melco aware of this when I've
called to place my order over the phone but I got some pretty apathetic
responses and I wonder if the information I gave them went anywhere.
Because of the 2 hour time difference here it can be somewhat of an
inconvenience to phone in an order so the on-line ordering is really
important to me. As a Melco employee maybe you could let the IT dept. at
Melco know this is a recurring problems with on-line customers.
Wendy Solomonson
Itchin' To Stitch
Arlington, MN
(507)964-2224
----- Original Message -----
From: "Jeff Banks" <banksje@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Friday, July 22, 2005 6:50 PM
Subject: [amayausers] Re: MELCO
Terri,
I am not sure, but I do not think it had to do with maintenance. I think
servers were down. I could not get into email from our servers last night as
well. When this happens, it is normally a server problem or our ISP or our
T1 had problems.
Jeff Banks Melco Embroidery Systems
----- Original Message ----- From: "Lee or Terri Hoover" <lhoover2@xxxxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Friday, July 22, 2005 8:45 AM
Subject: [amayausers] Re: MELCO
I always get frustrated when trying to do something on the internet and find
the site is "down". Maybe someone from Melco could let us know if and when
they have regularly scheduled times that the site will be down for
maintenance etc. From being in IT development for 20 years I know that the
most systems are scheduled to be off line at some point in time, sometimes
its only once a month, sometime once a day. At least if we know then we
could schedule around it.
Terri
_____
From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Itchin To Stitch Sent: Friday, July 22, 2005 9:17 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: MELCO
Yes! This has been an ongoing issue for me for over a month. I have
mentioned it everytime I have to call and place an order and everyone I've
spoken to about this and all they can say is "Oh, really?". Very frustrating
for me as I do alot of my ordering at night and not being able to do so on
the internet is a hassle.
Wendy Solomonson Itchin' To Stitch Arlington, MN (507)964-2224
----- Original Message -----
From: Childs <mailto:impressingpromo@xxxxxxxxxxx>
To: amayausers@xxxxxxxxxxxxx
Sent: Thursday, July 21, 2005 10:28 PM
Subject: [amayausers] MELCO
Is anyone else having trouble getting onto melco.com or melcomart.com?
I have been trying for the past couple of hours and I keep getting an error.
Tara
