This message was posted by gcannon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/2/1250.html#000011 The "pigtail" is the curly thing- very important it helps to set up the bobbin thread for tie-ins & outs. Are you absolutely sure that you thread the bobbin in the case correctly? I think I would set my thread feed settings to default & try to diagnose the symptoms of the problem(s) on scraps. And, don't forget to "rock" the thread feed sensor...check earlier posts here about that. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================