[amayausers] Re: Help
- From: "Lee or Terri Hoover" <lhoover2@xxxxxxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Wed, 27 Oct 2004 16:14:38 -0500
We had something similar happen...
Stitching a design, not very far into it, when had thread break. We felt
design needed some revisions, so the design was altered in Design Shop on a
different computer (increased stitch length on 1 color and saved). Reloaded
design in OS, on computer screen design moved to upper left corner of screen
outside of target hoop area. Clicked on Center Hoop, machine carriage moved
all the way to the right, pop up error message of "X motor home time out".
Nothing we tried seemed to fix it. So called Melco this past Tuesday, they
worked with us quite diligently but still could not get it fixed. They sent
some new parts which we just received a few minutes ago. I might add that
we had loaded the new release when this happened, however, a different pc
still had the older version of software so put the dongle on it and still
get same problem. (We deleted the file in the cluster folder.)
Terri
Embroidery Creations
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Banks
Sent: Wednesday, October 27, 2004 1:44 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Help
Lora,
It sounds like it is failing loading the last design it was sewing, the
design file on the Hard Drive may be corrupted. If it is failing during the
process of loading that design, using Windows Explorer, go to C:\Program
Files\Melco Embroidery Systems\AMAYA\Jobs\Cluster1\Current folder and delete
the file in this folder.
Let me know..
Jeff
----- Original Message -----
From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Wednesday, October 27, 2004 12:14 PM
Subject: [amayausers] Re: Help
> Jeff,
> It won't even let us to that point now....we get thru the machine
> configuration screen and the error pops up now and shuts the program
> down.....any other suggestion?
>
> Lora
> ----- Original Message -----
> From: Jeff Banks
> To: amayausers@xxxxxxxxxxxxx
> Sent: Wednesday, October 27, 2004 12:02 PM
> Subject: [amayausers] Re: Help
>
>
> Lora,
>
> Before loading the design, Click on the Reset Design button in the
> AmayaOS
> software, then click on the Center Hoop button in the AmayaOS software,
> then
> load the design.
>
> This can be an issue in the 5.07.023 software as it is in a Power Fail
> rescue mode when first turned on and the machine has to center the hoop
> before it can sew. In this version of the software it may not give the
> proper time needed to get Home Set properly and thus you get the error.
> By
> Resetting the Design, then Centering Hoop before loading the first
> design,
> this should fix the problem for you.
>
> Jeff Banks
> Melco Embroidery Systems
>
>
> ----- Original Message -----
> From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
> To: "Amayausers" <amayausers@xxxxxxxxxxxxx>
> Sent: Wednesday, October 27, 2004 10:46 AM
> Subject: [amayausers] Help
>
>
> > We turn on the machines and go thru everything and get to the main
> screen
> > and load the design and we get the little screen that says Machine is
> > About to Move we click on ok and we get an error message: Amaya.exe
> has
> > encountered program errors and will be shut down.
> > We have tried rebooting and going thru everything we can think of to
> try.
> > If we hit cancel on the machine to move screen it won't let us do
> > anything.
> >
> > Any ideas?? please.....
> >
> > Lora Cameron
> > Sport Products Mfd., Ltd.
> > 4756 Murphy Road
> > Oregon, WI 53575
> > 608=835-5791
> > www.sportproducts.org
> >
>
>
>
Other related posts:
