[amayausers] Re: Help!
- From: "E. Orantes" <e3m@xxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 2 Jun 2005 12:29:38 -0500
Wait a minute! You mean to say that all your needles bars have dropped
down? That's not good. One of two things has happened. Either you
commanded a color change with the one of the black plastic front covers off,
or your needle case has come away from the front of the machine.
The latter is not a common occurrence. That would definitely give you
an
error you described earlier. Although it's a problem that can be fixed, in
my opinion, you're going to want someone who is comfortable with the
technicalities of the needle case to put it back on and determine what
caused it to come off in the first place.
If it's the first of the two situations, I suggest you contact me via
phone
as I would attempt to walk you through fixing your problem.
First let's determine what happened and go from there. My direct line
is
504-258-6260. I'm sitting by the phone right now and have a minute to
spare.
Good luck,
Ed
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Dianne Hasemeyer
Sent: Thursday, June 02, 2005 11:49 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Help!
Thanks Ed for replying. I checked everything and tried the emergency stop!
No avail!! Now I have cleaned the sensor, the needles all dropped down and
it wont come back up!
Dianne Hasemeyer
D-Stitch Embroidery
www.dstitch.net
(707) 838-6530
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of E. Orantes
Sent: Thursday, June 02, 2005 8:29 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Help!
Dianne,
A Color Change Stepper Index Error is telling you that your needle
case has
stopped somewhere between the center of two needles and that the machine has
lost the road map to which way it has to go next. Now, what has caused the
needle case to stop where it is should try to be determined or else you will
continue to get this error due to it being caused by the same problem. It
could be caused by, but definitely not limited to, some of the following:
Something physical has stopped the needle case from moving
Needle case Index Sensor is dusty or dirty due to lint or oil
Needle case Index Sensor is malfunctioning
Needle case Index Sensor is loose
Needle case is loose
A software glitch has confused the color change motor and now it's dumb
Mother Melco, queen of all Amaya, on the red planet Saurer, is calling her
children home
Chances are it's either a dusty sensor or a software glitch. A quick way to
try and recover from this is to hit the E-Stop button and then release. Her
natural tendency is to move the needle case in one direction or another
until she finds a needle's center and then stops. If your problem was a
fluke thing, then you can now go about your business. If this doesn't fix
your problem, you should try and re-boot. No, don't kick the machine, just
turn it off and then on again. If this error continues to plague you and
your loved ones, you should consider squirting some clean air just between
the lower portion of the needle case and the machine - just above the
presser foot. It's a tight spot but if you move the needle case to needle
16 and access it from the left with the thin plastic tube that comes with a
can of air, you should be able to reach the area with no problem. (You also
might choose to move the pantograph all the way back so you don't poke
yourself in the eye with a hoop arm.) This is where the, black in color,
plastic Index Sensor, with it's four colorful wires attached, is located.
Blowing air through this sensor is part of one of the maintenance timers,
although I forget which one. It's an optical sensor which means it uses a
light beam, too small to see, and if the beam is blocked by something, say a
small piece of dust or a drip of oil, it can fool the machine into doing
something silly. Maybe on future Amaya, this sensor will be covered to some
degree or located in a less susceptible area on the machine. Let's cross
our fingers.
Good luck to ya'.
Ed
Ed & Maralien Orantes
E.M. Broidery
900 Terry Parkway, Ste. 200
New Orleans, La. 70056
504-EMBROID ery (504-362-7643)
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Dianne Hasemeyer
Sent: Wednesday, June 01, 2005 3:32 PM
To: Amayausers@Freelists. Org
Subject: [amayausers] Help!
I have got this error while sewing out a design COLOR CHANGE STEPPER INDEX
ERROR Has anyone else had this error message, if so what did you do to fix?
Thanks
Dianne Hasemeyer
D-Stitch Embroidery
www.dstitch.net
(707) 838-6530
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