[amayausers] Re: HELP!! Are there any techs here?

  • From: "Image Embroidery" <imageembroidery@xxxxxxxxxx>
  • To: <amayausers@xxxxxxxxxxxxx>
  • Date: Sun, 8 Oct 2006 08:54:55 -0400

Anand,

The "Princess" must have just been in one in one of her "moods".;)
I was stitching hats and the machine detected a "hoop limit error". Yes, I 
did exceed the hoop limit. So, it got past that area, I manually moved it to 
the next area of stitching, it finished that section, trimmed and stopped. 
It just stopped. On the the computer monitor, it was showing that the 
machine was running. Weird, but not a reason to panic. I noted the stitch 
number that I was on and shut the machine off. Waited a few seconds, turned 
it back on, advanced to that spot, and finished stitching the cap. End of 
story.
I am on the East Coast and this happened first thing in the morning, so 
Melco was not open yet. I still need to give them a ring and see if this 
needs to be addressed by someone other than me.
Thanks for your concern.
LuAnn
----- Original Message ----- 
From: "Kesavan" <kesavan@xxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Friday, October 06, 2006 10:07 PM
Subject: [amayausers] Re: HELP!! Are there any techs here?


> Hi LuAnn,
>
> What happened how did you resolve the issue?
>
> Anand
>
>
>
> LuAnn,
> Call me in a few minutes.  I'll be on the road for a while and we can
> discuss what's happening with your system. Ed Orantes Amaya Service
> Tech. 504-258-6260
>
>
> Weirdness happening here!
> In the middle of a hat run, "princess" decides to STOP!
> Cannot get her to do anything!
> HELP!
> LuAnn @ Image Embroidery
>
> -- 
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> 6/10/2006
>
>
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