[amayausers] Re: HELP!

  • From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
  • To: <amayausers@xxxxxxxxxxxxx>
  • Date: Thu, 10 Feb 2005 17:45:32 -0600

I've replaced 4 rollers recently and 2 a few months ago. The problems occur
on the needles with the new rollers too.
Wendy Solomonson
Itchin' To Stitch
Arlington, MN
(507)964-2224
----- Original Message ----- 
From: "frank davis" <fadavis@xxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, February 10, 2005 4:24 PM
Subject: [amayausers] Re: HELP!


> Wendy
> Did the phone tech have you check your thread feed rollers?  If you
haven't
> replaced them recently it may be time.
> Frank
> ----- Original Message ----- 
> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Thursday, February 10, 2005 4:50 PM
> Subject: [amayausers] Re: HELP!
>
>
> > Frank,
> > No one seems to be in my part of the country! I'm wondering where this
> > tech
> > might be coming from? I hope not too far, I heard I pay travel.
> > I've been using ARC, Madeira and RA threads. It happens with them all.
> > Some
> > of the thread is brand new, others a year old. I keep in drawers and
> > plastic
> > boxes when not is use.
> > Wendy Solomonson
> > Itchin' To Stitch
> > Arlington, MN
> > (507)964-2224
> > ----- Original Message ----- 
> > From: "frank davis" <fadavis@xxxxxxxxxxxx>
> > To: <amayausers@xxxxxxxxxxxxx>
> > Sent: Thursday, February 10, 2005 1:02 PM
> > Subject: [amayausers] Re: HELP!
> >
> >
> >> Wendy,
> >>   What kind of thread are you using and how old.   In answer to how
long
> > it
> >> takes for a tech to call, that depends on how busy he is and how soon
> > Melco
> >> can get in touch with him to call you.  Unfortunately I'm not in your
> >> part
> >> of the country.
> >> Frank,
> >> Force Ten Embroidery
> >> AMAYA Tech
> >> ----- Original Message ----- 
> >> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
> >> To: "Amaya User Group" <amayausers@xxxxxxxxxxxxx>
> >> Sent: Thursday, February 10, 2005 1:49 PM
> >> Subject: [amayausers] HELP!
> >>
> >>
> >> >I am having nothing but problems with my Amaya. I can not get through
> >> >any
> >> >design without multiple threadbreaks, looping thread, trimmers not
> > trimming
> >> >all the way. I put in a call to Melco yesterday and talked with Tech
> >> >support over the phone. We finally determined a service call is in
> >> >order.
> > I
> >> >have yet to hear from them. Is this typical? I am terrifed to put
> > anything
> >> >on my machine because of all the things I've already ruined trying to
> >> >troubleshoot on my own.  Because my machine is still under warranty I
> > feel
> >> >like my hands are tied and I'm at the mercy of Melco right now waiting
> > for
> >> >a return call. I've got a ton of stuff to get out of here and an
> > unreliable
> >> >machine at this point. I'm running a beautifully digitzed design that
> > I've
> >> >run numerous times before on the same garments with the same machine
> >> >parameters.  As I stand and watch the machine sew this design I've
been
> >> >noticing it sends out a a loop of thread down the hole just above
where
> > it
> >> >enters under the threadfeed rolle
> >> > r and I end up with a threadbreak or a loop in the design. This is
> >> > happening on every needle that I have tried so far. I've changed
> > material
> >> > thickness and adjusted the bobbin tension and nothing seems to help.
I
> > am
> >> > confident it is not related to the design. Any suggestions on what to
> >> > check next?
> >> > Wendy Solomonson
> >> > Itchin' To Stitch
> >> > Arlington, MN
> >> > (507)964-2224
> >> >
> >> >
> >>
> >>
> >>
> >>
> >>
> >
> >
> >
> >
>
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