I've replaced 4 rollers recently and 2 a few months ago. The problems occur on the needles with the new rollers too. Wendy Solomonson Itchin' To Stitch Arlington, MN (507)964-2224 ----- Original Message ----- From: "frank davis" <fadavis@xxxxxxxxxxxx> To: <amayausers@xxxxxxxxxxxxx> Sent: Thursday, February 10, 2005 4:24 PM Subject: [amayausers] Re: HELP! > Wendy > Did the phone tech have you check your thread feed rollers? If you haven't > replaced them recently it may be time. > Frank > ----- Original Message ----- > From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx> > To: <amayausers@xxxxxxxxxxxxx> > Sent: Thursday, February 10, 2005 4:50 PM > Subject: [amayausers] Re: HELP! > > > > Frank, > > No one seems to be in my part of the country! I'm wondering where this > > tech > > might be coming from? I hope not too far, I heard I pay travel. > > I've been using ARC, Madeira and RA threads. It happens with them all. > > Some > > of the thread is brand new, others a year old. I keep in drawers and > > plastic > > boxes when not is use. > > Wendy Solomonson > > Itchin' To Stitch > > Arlington, MN > > (507)964-2224 > > ----- Original Message ----- > > From: "frank davis" <fadavis@xxxxxxxxxxxx> > > To: <amayausers@xxxxxxxxxxxxx> > > Sent: Thursday, February 10, 2005 1:02 PM > > Subject: [amayausers] Re: HELP! > > > > > >> Wendy, > >> What kind of thread are you using and how old. In answer to how long > > it > >> takes for a tech to call, that depends on how busy he is and how soon > > Melco > >> can get in touch with him to call you. Unfortunately I'm not in your > >> part > >> of the country. > >> Frank, > >> Force Ten Embroidery > >> AMAYA Tech > >> ----- Original Message ----- > >> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx> > >> To: "Amaya User Group" <amayausers@xxxxxxxxxxxxx> > >> Sent: Thursday, February 10, 2005 1:49 PM > >> Subject: [amayausers] HELP! > >> > >> > >> >I am having nothing but problems with my Amaya. I can not get through > >> >any > >> >design without multiple threadbreaks, looping thread, trimmers not > > trimming > >> >all the way. I put in a call to Melco yesterday and talked with Tech > >> >support over the phone. We finally determined a service call is in > >> >order. > > I > >> >have yet to hear from them. Is this typical? I am terrifed to put > > anything > >> >on my machine because of all the things I've already ruined trying to > >> >troubleshoot on my own. Because my machine is still under warranty I > > feel > >> >like my hands are tied and I'm at the mercy of Melco right now waiting > > for > >> >a return call. I've got a ton of stuff to get out of here and an > > unreliable > >> >machine at this point. I'm running a beautifully digitzed design that > > I've > >> >run numerous times before on the same garments with the same machine > >> >parameters. As I stand and watch the machine sew this design I've been > >> >noticing it sends out a a loop of thread down the hole just above where > > it > >> >enters under the threadfeed rolle > >> > r and I end up with a threadbreak or a loop in the design. This is > >> > happening on every needle that I have tried so far. I've changed > > material > >> > thickness and adjusted the bobbin tension and nothing seems to help. I > > am > >> > confident it is not related to the design. Any suggestions on what to > >> > check next? > >> > Wendy Solomonson > >> > Itchin' To Stitch > >> > Arlington, MN > >> > (507)964-2224 > >> > > >> > > >> > >> > >> > >> > >> > > > > > > > > > > > > >