This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/673.html#000005 Roland, I think the 36-month warranties will allow a tech to come initially for the renewal---but not annually. Could be wrong, but one of our clients also did the same and she got the one "check-up" by us before they would activate her warranty. There is not an annual tech visit included. Sharon =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================