Jeff,
Thank you Jeff, that makes me feel better. Can you tell me what is in the
upgrades that would be an improvment? I guess I am from the old school, if
it ain't broken, don't fix it. Are there alot of changes?
Thank you for your come back.
Ruth
L & R Embroidery
----- Original Message -----
From: "Jeff Banks" <banksje@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Monday, July 25, 2005 12:23 PM
Subject: [amayausers] Re: DesignShop 2005 upgrade problems
Ruth,
There have been many people who have installed it and have not had issues. We have sent out hundreds of the upgrades.
My suggestion is to install it and go from there. I am not saying that everyone will install it trouble free. There are way to many variables for that. Things like Virus and/or spyware software running in the background etc. The problem reported earlier on this board by Kim @ Athena Embroidery Accents is a very unusual symptom? For the software to not display the design would be very weird and is not a symptom or problem of the upgrades to the software that I am aware of. As I am usually the guy that gets to look into these reported issues, I can definitely tell you that it is not one of them. I have been trying to call Kim and figure out what it is she is seeing or not seeing but so far no answer.
Please do not feel you should wait. There is no reason to do so. If you run into problems let me know and I will insure someone gives you a call to get it taken care of.
Sincerely, Jeff Banks Melco Embroidery Systems
---- Original Message ----- From: "Ruth Williams" <lrw12761@xxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Monday, July 25, 2005 12:58 PM
Subject: [amayausers] Re: DesignShop 2005 upgrade problems
Re: [amayausers] DesignShop 2005 upgrade problemsI was told to wait and see if there were any problems that came up with installing it, so that person (Herb) had a great idea.
Ruth @
L & R Embroidery
----- Original Message ----- From: Roland R. Irish III
To: amayausers@xxxxxxxxxxxxx
Sent: Monday, July 25, 2005 9:26 AM
Subject: [amayausers] Re: DesignShop 2005 upgrade problems
Thanks for the heads up...I was going to install the upgrade also and get ready to talk to Jeff about it-now I'll wait and schedule it for when he is available by phone or email to 'walk me through' it....being PC challenged I can forsee problems!
Roland
From: AthenaAccents@xxxxxxx Reply-To: amayausers@xxxxxxxxxxxxx Date: Mon, 25 Jul 2005 12:10:56 EDT To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] DesignShop 2005 upgrade problems
Hi everyone,
We just received our upgrade disk, installed it and encountered so many weird problems I wound up uninstalling DesignShop and reinstalling the original. Designs wouldn't show up on the editing screen when opened from Dakota cd, but the project info was there and it would transfer to Amaya to run (but I couldn't SEE it in DesignShop to edit...) Amaya kept freezing/not responding and hanging at 100% transfer from DesignShop, etc. We go for training next week, so I'll try to explain this more clearly there, but maybe one of you guys can give me some advice. One thing that may or may not have caused a problem, the access codes on the disk were BOTH for DesignShop. Shouldn't one of the codes have been for AmayaOS? Thanks!
Kim @ Athena Embroidery Accents
