This message was posted by Hugo Torbidoni on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/2/1224.html#000013 Melinda, It may be that your "Bill Clamp Assembly" is bent forward. So even if you are hooping your cap correctly, you will pull the bill closer to the back of the grabebr when you clamp it down. The plate that the clamp is attached to can be pulled forward over time and occasionally needs to be bent back. Also, I'm sure you have spoken to Melco about this but are you certain that you have the correct Cap Driver selected? Depending on which Cap Driver you have, "Wacf", or "Extended", you would have a differnt sewing area.The XT machine were originally built and shipped with Wacf and only later where shipped with the Extended Wacf. Having the wrong Cap Driver selected will display the wrong sewing field on your screen. As far as the bill being damaged by the grabber, Try to avoid Needles 1,2 15 and 16 when sewing colors that are close to the bill, that will reduces the chance of the corners on the grabber catching the bill. Another possibility is your cap driver may not have been set up properly from the start on your machine. Feel free to call me and I'll be happy to help you check those settings. Hugo Torbidoni Melco Tech 301-471-3157 =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================