You need to blow the heck out of the color sensor.....go to settings, timer and go though the 2million stitch maintenance to see where the sensors are. Next time you get the message, you can just blow out the sensors without going through the maintenance. I have one machine that loves to accumulate dust and I have to blow out the sensors probably every 1M stitches. My other machine rarely has this trouble and I just follow the regular maintenance schedule. Hope this helps. Dorothy Compton, Owner Bee Embroidered _www.BeeEmbroidered.com_ (http://www.beeembroidered.com/) (916) 635-7467 Embroidery, Screenprinting, Rhinestones, Vinyl In a message dated 3/12/2008 2:29:44 P.M. Pacific Daylight Time, wag@xxxxxxxxxxxxxxxx writes: We are having perennial problems with our machine saying “color sensor off index while sewing.” We have reseated the color change selector in the mother board. We have tried pushing the head so the needle is centered (no success). We have gone to “My Computer” and deleted the jobs file and the machines file. None of this brings success. We have had a tech here to work on it. Still no success. Any of you real gurus with some advice for us? Ours is an Amaya “red.” Any help would be appreciated. Bill Bill & Trish Griffin EmbroiderOn 715 First Street Elizabeth City, NC 27909 252.335.2321 _www.EmbroiderOn.com_ (http://www.embroideron.com/) **************It's Tax Time! Get tips, forms, and advice on AOL Money & Finance. (http://money.aol.com/tax?NCID=aolprf00030000000001)