You were dead on Cheryl - Talked with Lisa and it was the color change sensor. - - - - - - - - John Yaglenski President / Chief Executive Officer Levelbest Communications I: www.levelbest.com P: 301.591.2481 / 888.229.1779 F: 501-631-4544 active website design . web hosting . content driven websites This e-mail message and any attachments are confidential and may be privileged. If you are not the intended recipient, please notify Levelbest, immediately -- by replying to this message or by sending an e-mail to john@xxxxxxxxxxxxx -- and destroy all copies of this message and any attachments. Thank you. ---------- Original Message ---------------------------------- From: "Cheryl Rotter" <tsiemb@xxxxxxxxxxxxx> Reply-To: amayausers@xxxxxxxxxxxxx Date: Fri, 21 Jul 2006 15:44:39 -0700 >Lisa/Don, >I have had this trouble with my Amaya purchased in 2004. They aren't >XTs. I found that the color sensors were clouded by lint. I blew them >out with canned air and the machine went back to normal. There are two, >one on the right and one on the left. See maintenance procedures >2,000,000 stitches chapter 7 page 7.11 in my book. > >If you have XTs I have been able to hit the e stop and sometimes it will >go to home then I start the machine again where it stopped and it rights >itself, the machine is still right where it left off. Sometimes on my >XTs I've had to shut down and reboot the machine, then under Tools >"return to origin" and then go to the point where the design stopped. It >isn't frequent on my XTs but this seems to help me, can't explain what >causes it on my XTs > >Cheryl Rotter >Team Sports Ink >5111 Grumann Dr. Ste #1B >Carson City, NV 89706 >775-884-3550 > > >-----Original Message----- >From: amayausers-bounce@xxxxxxxxxxxxx >[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Wolf Embroidery >Sent: Friday, July 21, 2006 2:16 PM >To: amayausers@xxxxxxxxxxxxx >Subject: [amayausers] Re: Color Change Stepper Error > >Had this problem the other day... Had to reload the software. > >Running Version 7.00.029 > >Right in the middle of a design(It has been many different designs) I >get >the error: Color change stepper index error - off index while sewing. > >I have only been able to throw out the garment and totally reload the >software and the design to get it to work. > >Anyone else experience this and have a solution. I figure at this hour >I >would never get tech support. > >Wolf Embroidery >Lisa & Don Ridley >Wolfemb@xxxxxxxxxxxxx > >=========================================================== > >The AmayaUsers Mailing List >Website: http://www.amayausers.com >Discussion Board: http://www.amayausers.com/boards >Subscribe/Unsubscribe: http://www.amayausers.com/list > >=========================================================== > >=========================================================== > >The AmayaUsers Mailing List >Website: http://www.amayausers.com >Discussion Board: http://www.amayausers.com/boards >Subscribe/Unsubscribe: http://www.amayausers.com/list > >=========================================================== > ________________________________________________________________ Sent via the WebMail system at mail.levelbest.com =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================