Ron, You did not offend at all. Conversations were heading in a direction that was assuming the wrong and incorrect conclusion. I just wanted to make sure that all understand that just because one has a problem, does not mean others will. It seems when ever someone has an issue, the first thing to do is call it a bug in the software and cause panic among others. A water pump going bad in a car does not mean that all cars water pumps are going to go bad. They are just computers folks, no magic. An electronic erector set. A tool meant to make your life easier, (yeah right),, <grin> Why do problems always equate to problem=software. Why not problem=computer? Anything from Windows, or other programs installed that do not play well with others etc, bad sectors on a hard drive corrupting a file, and on and on. I cannot count the times I have asked people to run a good anti-virus or spyware program to only find their computer is full of the stuff. Maintenance should be done routinely to insure the hard drive is kept in the best shape possible and running smooth. There are lots of WEB sites with information on running Scandisk, Defrag and Disk Cleanup. A good start is http://www.microsoft.com/windowsxp/using/setup/expert/crawford_october08.mspx, or go to www.google.com and type in Disk Maintenance XP and click on search. A little reading and a little maintenance to the computers that are the backbone of running your embroidery business will go along way towards preventing problems. Jeff Banks Melco Embroidery Systems ----- Original Message ----- From: "Body Cover" <info@xxxxxxxxxxxxxxxxxxx> To: <amayausers@xxxxxxxxxxxxx> Sent: Tuesday, August 23, 2005 3:38 PM Subject: [amayausers] Re: Changing Graphic size Sorry if I offended, I didn't intend to make anyone believe that the software updates were defective, and reading back my answer I sure did come off that way. Melco does a great Job and I don't want to create any irrational thoughts on the subject, Any software or hardware issues Jeff is certainly the man to listen to and confer with. Hope no one took offense. Ron Vinyard Body Cover Design 1-888-435-0176