This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/695.html#000001 No Bill, It is not common. What I have found is that the sewing arm cover (silver color) unfortunately has very clean and sharp edges from when it was cut at the factory. If this front edge is slightly higher than the back end of the needle plate, the sharp edge will cut a hole through the backing around the furthest back edge of a small round hoop while sewing. Try loosening the four set screws on either side of the sewing arm cover and see if you can set the cover further down into the sewing arm so that the leading edge is equal to or slightly lower than the back edge of the needle plate. If that doesn't work try this... Remove the sewing arm cover from the machine. With a grinding file, grind down the top edge until it is tapered down - possibly a 45 degree angle. Then take fine sand paper (around 600 grit) and polish the tapered edge to smooth down any rough edges created by the grinding. Replace the cover making sure the newly tapered edge is facing the front of the machine. Verify that the leading edge has a smooth transition from the needle plate by sliding your hand front to back across the two surfaces. Hope this helps. Ed Orantes Embroidery Machine Tech & Trainer 504-258-6260 =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================