Just my personal input . . .I'm sure others on this group that are more experienced will be able to answer more of your technical questions. We are currently upgrading our Amayas to XT's (and I can hardly wait for delivery).=20 1. We have NEVER had any problems with service or tech support. We call Melco, and if they can't walk us through any questions or concerns on the phone, they schedule a tech. Our biggest problem with the tech is that sometimes he shows up EARLY and we aren't home yet! I always feel guilty that I've left him sitting in the driveway!=20 2. I LOVE our auto-actifeed system. It did take a little getting used to, but now that I know to watch the bobbin tension . . .. NO PROBLEMS! 3. My personal opinion is these are the best designed machines on the market. Plastic does not equal cheaper construction. 4. Although the XT has only been on the market since January, it follows the same technology as the AMAYA that has been around for some time. AND . . .. You have the support and guidance of this wonderful group. I don't often post (I'm more of a "lurker"), but I have learned more from this group in a few months than any other source. You will definitely want (and need) to make sure you take the training classes. Amayas are worlds different from any other embroidery machine, and you want to be able to use them to their highest capacity. Don't know which training center you'd be going to, but Denver is great! I would not go back to any other machine for all the money in the world. Tracy A. Neighbors, Owner Enchanted Threads Embroidery & Design 1935 Enchantment Drive Fort Collins, CO 80525 970-407-0088 phone 970-407-9661 fax www.enchantthreadsembroidery.com -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Griswold Sent: Friday, April 07, 2006 6:45 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Amaya XT vs other machines, your thought Hi, We are still in the research phase for starting up our small business. From talking with others and reading some of the trade magazines, it looks like Melco (Amaya XT), Tajima, and Baridan are the three machines in the running. We plan on purchasing one or two single head machines within the next one to three months. =20 =20 Amaya XT Pros: =20 16 colors Back up Tread laser trace Auto Thread tension system Small Arm Speed Amaya Cons: =20 1. (Big one) Rumors of service problems and poor support 2. Auto Thread tension system worries me that is might not work 3. Plastic construction looks cheap 4. New technology, Only been on the market since Jan. My number one concern is that the machine(s) will go down and I'll be waiting two weeks for a service tech to show up, or the part will be back ordered. =20 Any information on which machine and why would be great. Information about us: Will be a home based business Some travel to conventions with the machine(s) to get business leads New to the business Familiar with PC's and Graphic Design like Adobe products Thanks, Steve =20 --------------------------------- Blab-away for as little as 1=A2/min. Make PC-to-Phone Calls using Yahoo! Messenger with Voice.