Mary and Craig, I think what is happening is the bulldog itself is made as a complex fill, that has 43 holes in it. The software is choking on trying to process a fill with 43 overlapping holes and all else that is going on in the computer at the same time. That is why it opened by saving it then opening it, not as big a demand on the computer. I converted the Complex Fill to a Complex Column, (which in reality it should be columns, not a fill) and it works much better. I think that probably the file was created with the Auto Digitizing in Auto Mode, it made the decision to make this object a Complex Fill. Sometimes the Auto mode is not the way to go. In this case, when converting this object, it should have been told to convert it to Complex Column or Column 1 objects instead of leaving the program to choose on it own. What may have happened is the graphic or Vector File had the bulldog as Fill type of vector object, then Design Shop will try converting it as a fill. Without having the original vector file, I do not know what type of vector object the graphic had in it for the bulldog, but I suspect it is a Fill Vector Object. Jeff Banks Melco Embroidery Systems ----- Original Message ----- From: "Shuffletown Embroidery" <shuffemb@xxxxxxxxxxxxx> To: <amayausers@xxxxxxxxxxxxx> Sent: Friday, March 03, 2006 11:17 AM Subject: [amayausers] Re: 2006 Version 7.00.18 > Craig, > I'm a little late getting in on this conversation, but I opened your file > straight from your website. Design Shop was not open so it started up > after > I double-clicked your file. DS opened with the 3D bulldog image and 4 open > project windows and then crashed. > Then I saved your file to disk, started DS and opened your file from > within > DS. File came in fine in 3D and only one information window which was > opened > to the design info tab. > I hope this helps in some way. > Mary > > Mary Buckle > Shuffletown Embroidery > Charlotte, NC > 704-398-1273