[amayausers.com] Re: 2 Problems!

  • From: webmaster@xxxxxxxxxxxxxx
  • To: amayausers@xxxxxxxxxxxxx
  • Date: Mon, 21 Jul 2008 02:27:33 UT

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Hi!
I'm having two issues tonight with my Amaya XT.  The first issue is, I 
generated a letter E in Design Shop and when it embroidered it, it did a second 
then a third -- and probably would have kept going except it hit a hoop limit.  
I first tried reloading the design - same thing happened.  Then I tried 
restarting Design Shop and the Amaya OS, same result, then tried restarting the 
machine and computer as well, same thing.  I had this happen once before with a 
design someone else had digitized  that had an extra stitch at the end that 
once I deleted it and resaved it proceeded to only stitch once, but I've never 
had it happen with just a letter typed in Design Shop. Any suggestions of how 
to fix?
The second issue is the first time after I closed everything down and 
restarted, after I adjusted where I wanted the letter to stitch out, when I hit 
the green start button nothing happened.  It didn't start running even though 
the OS read at the bottom that it was.  I shut everything down, restarted 
everything again, was able to adjust where I wanted it and then again when I 
pressed the green start button - nothing.  And again could not get anything 
else to happen either.  Any suggestions about this as well would be greatly 
appreciated!
Thanks,
Natalie

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