Try unchecking detect languages in the text processing menu item of configuration manager under the set options menu. Make sure she has the default configuration manager loaded. ----- Original Message ----- From: arlene To: accesscomp@xxxxxxxxxxxxx Sent: Tuesday, November 18, 2008 9:20 PM Subject: [accesscomp] jaws ten question Hello, all. My friend is using jfw 10 on the British accent of eloquence. It stays British in every program other than Microsoft word and send space. What should she do to have it stay on British?