It may be that JAWS cannot read the body of the message. If you go to the view memu and select read message in HTML you will then be able to read the body of the message. I have a similar problem with some messages in Outlook Express and all I do is to use the above method. Regards Chris Miles. ----- Original Message ----- From: David Whitehead To: accesscomp@xxxxxxxxxxxxx Sent: Tuesday, January 27, 2009 12:03 PM Subject: [accesscomp] Re: can't read the content of messages in outlook? Hello, this is just a thought, have you turned off the preview pane? ----- Original Message ----- From: Scott Granados To: accesscomp@xxxxxxxxxxxxx Sent: Monday, January 26, 2009 3:01 PM Subject: [accesscomp] can't read the content of messages in outlook? I have a JFW 10 question. I'm running JFW 64 bit on a Vista home premium laptop. In outlook, (2007) when I open a message I can't read the body of the message. I have bbeen able to but it's random as to when outlook will function properly. Any ideas?