It should be noted that JAWS now has a 64 and a 32 bit version. You are running a 32bit version of Windows so if you download JAWS from the web site, make sure it is the 32 bit download. It would be useful if someone familiar with the following will answer. When you already have one version of JAWS authorized, do you have to authorize other versions or does the authorization cover all versions until you reach the end of your SMA upgrades? I know how the old authorization system worked in that respect but not the newer version.
As far as why you don't receive disks containing the program when a new full version is released, I don't know. I would recommend contacting Freedom Scientific and making sure if you are eligible for more upgrades or if your SMA needs renewing. You should receive a cd containing the new version of JAWS when it is released unless you have run out of SMA upgrades.
Gene----- Original Message ----- From: "Reginald George" <adapt@xxxxxxxxx>
To: <accesscomp@xxxxxxxxxxxxx> Sent: Friday, August 28, 2009 8:57 PM Subject: [accesscomp] Re: Quick question regarding Jaws 10. Hi Nicole,Let me try to Answer. Jaws 10 came out last October. You can download the full version from the web site, or call customer service at 800-444-4443 and make sure they have your correct address and they can send you out another CD. The check for updates feature is only for minor upgrades within the same release of Jaws or Magic. You can only update 9.0 to 9.0X with check for updates. New full versions need to be installed separately. JAWS 11 will be coming out soon, hopefully in October. It will support XP, Vista, and Windows 7. The last few years they come out with a new major upgrade every fall. There should be a pod cast coming out on the site about features in the new version soon.
Reg----- Original Message ----- From: Nicole Kahn
To: Access Comp Sent: Friday, August 28, 2009 7:51 PM Subject: [accesscomp] Quick question regarding Jaws 10.Hi everyone. Maybe this is a silly question. I'm not sure. Hopefully you'll bare with me for a minute.
Anyway, I have a software maintenance agreement with Freedom Scientific so I think I should be getting the periodic updates to software in the mail. However, I'm kind of confused. I haven't received anything in a long time and I know that others on this list have been talking about Jaws 10 for quite a while now. I have Jaws 9 or nine point something now and have updated it as much as I seem to be able using the "check for updates" option in the Jaws menus. I'm currently using Windows XP Home edition.
My question is this. Should I have received software in the mail to get me to Jaws 10? Is Jaws 10 mainly for Vista? When I called FS a while ago, the guy I spoke to looked me up in the system and said all I needed to do was update with the "check for updates." Since that just updated me to a point, how do I get Jaws 10 if necessary?
I hope this doesn't sound really dumb. Thanks for all your help. Take care. Nicole
