I'm Over My Mailbox Limit Here's a common problem, you ran out of space in your mailbox and you need to clean it out. Below are some techniques for cleaning out your Microsoft Outlook mailbox. Some of these techniques will work on other email systems. How to delete old email: 1) Go to your In Box and and arrow to an email to delete. If using a mouse, click on an old email to delete Then press the delete key. 2) If you'd like to delete multiple emails from your list Move to the top one to delete. then hold the SHIFT key down and use the DOWN ARROW to select more. Then press the delete key. 3. If you'd like to delete all the emails from your In Box go to the "Edit" menu and choose "Select All" from the list or press CTRL + A to select all the emails on your list. Then press the delete key. If you wish to use the mouse, Click on the X to delete the emails you selected. 3. Deleting emails as mentioned above didn't actually delete them, it just moved them to the "Deleted Items" folder where they will patiently wait for you to decide their ultimate fate. It's sort of like an electronic dungeon where condemned emails are sent. If you are getting messages saying your email is full you might need to clean out your "Deleted Items" folder. Here's how to do that: How to delete emails from the Deleted Items folder: 1) Go to your "Deleted Items" folder by selecting the recycling bin (Deleted Items) on your outlook shortcuts: You can also press control plus the letter y. Then press the letter d for "deleted items" followed by tapping enter. 2) You should now be looking at a list of all the emails you had previously deleted (you are now in the "electronic dungeon" I previously mentioned) 3) To delete an email permanently click on the email you want to delete (so it is blue). Then If click on the to delete it. using a keyboard, highlight the email message to delete. Then hit the delete key. You will be asked if you are sure about deleting this item. Just hit y for yes and away goes the message. If you'd like to delete all the emails in your Deleted Items folder go to the "Edit" menu and choose "Select All" from the list or press CTRL + A to select all the emails. Then click the X to delete them. If using a keyboard, Press control plus a as mentioned above. Then press the delete key. You are asked if you are sure. Press y for yes. The deleted items box is empetied. How to delete emails from the Sent Items folder: Even if you have deleted items from your Inbox and your Deleted Items folder you still might get that message that your email account is full. If this happens you need to clean out your Sent Items folder. Here's how to do it: 1) Press control plus the letter y. 2. Press the letter s for "sent items." 3. Press enter. 4. You should now be viewing a list of all the emails you have sent. Select the emails that you want to delete and delete them by clicking the From the keyboard, Select the emails you wish to delete as explained above. Then press the delete key. 5. If you'd like to delete multiple emails from your list Move to the top one to delete. then hold the SHIFT key down and use the DOWN ARROW to select more. If you'd like to delete all the emails from your Sent Items go to the "Edit" menu and choose "Select All" from the list or press CTRL + A to select all the emails on your list. Then press the delete key. Deleting emails as mentioned above didn't actually delete them, it just moved them to the "Deleted Items" folder where they will patiently wait for you to decide their ultimate fate. To get rid of these emails permanently go to the "Deleted Items" folder and follow the steps above to delete the emails in it. Send messages to dthompson5@xxxxxxxxx This message has been scanned by Microsoft Security essentials Frog: Forever rely on God. " Robert Acosta, President Helping Hands for the Blind Email: boacosta@xxxxxxxxxxx Web Site: www.helpinghands4theblind.org You can assist Helping Hands for the Blind by donating your used computers to us. If you have a blind friend in need of a computer, please mail us at the above address.