I get that message sometimes too, but usually it says my firewall is not turned on. I think the message is sent before the network connection is established. Sherri ----- Original Message ----- From: Kerri To: accesscomp@xxxxxxxxxxxxx Sent: Thursday, August 06, 2009 12:25 AM Subject: [accesscomp] AVG inquiry Hello, all. I have a friend who utilizes AVG 8.5 on her Vista lap top running vista home basic. She often receives the error message that AVG is turned off but when she clicks the AVG icon upon her desktop, AVG states it is protecting her. Thanks for any assistance you can provide. I would love to have a battle of wit with you but you appear to be unarmed.