Strange, I use Vista and it works for me. Peter From: Al Sent: Thursday, February 19, 2009 4:17 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: windows live messenger and jaws 10 Hi Peter, She uses vista,uninstalling from the default programmes does not work either, it still will not install a older version, it keeps on saying a newer version has been detected. guess we'll just wait for the jaws fix. Thanks! Alistair From: Peter Sent: Thursday, February 19, 2009 3:56 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: windows live messenger and jaws 10 If she uninstalls anything refering to windows live from her add/remove programs screen that will work. You can't have any of the windows live components installed whilst installing the older version. Peter From: Al Sent: Tuesday, February 17, 2009 9:06 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: windows live messenger and jaws 10 Hi Peter, Thanks for this,guess she will just have to wait as version 9 will not let her install an earlier version even if she removes v9, very strange! thanks also to Chris and Hannah for their thoughts! Ally From: Peter Sent: Tuesday, February 17, 2009 7:15 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: windows live messenger and jaws 10 Yes this is a problem with v9. She'll need to install v8.5 instead. There is a page to get it from but can't remember it. Someone on here will know though. A JAWS update in march will fix this issue. Peter From: Ali Sent: Tuesday, February 17, 2009 2:18 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] windows live messenger and jaws 10 Hi folks, Was trying to help a friend last night with the above, she is using the latest version of windows live and JFW 10, within the edit field within messenger typed words are echoed but incoming messages are not echoed and she has to use the jaws curser to read them. Anyone else having this problem? ALLY -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG. Version: 7.5.552 / Virus Database: 270.10.25/1956 - Release Date: 16/02/2009 18:31 -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG. Version: 7.5.552 / Virus Database: 270.11.0/1959 - Release Date: 18/02/2009 20:55