Yes this is a problem with v9. She'll need to install v8.5 instead. There is a page to get it from but can't remember it. Someone on here will know though. A JAWS update in march will fix this issue. Peter From: Ali Sent: Tuesday, February 17, 2009 2:18 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] windows live messenger and jaws 10 Hi folks, Was trying to help a friend last night with the above, she is using the latest version of windows live and JFW 10, within the edit field within messenger typed words are echoed but incoming messages are not echoed and she has to use the jaws curser to read them. Anyone else having this problem? ALLY