Hi David, In windows 8, there are two versions of internet explorer: a traditional desktop version, which has menus etc, and an app version, which does not. For more info on which version opens when, and how you can customize this, see the Customizing the start screen section of this guide to the start screen: http://vip.chowo.co.uk/wp-content/uploads/jaws/Start-Screen-8-Guide.html David. original message: Hi, My wife has a new computer running windows eight. Well where is the toolbar in web. ALT does not seem to do any thing? Also where is the toolbar in word? David ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq