Hi Carol, It removes everything to do with that program's installer information. Not the program itself, but the installer information, which is held in the Install Shield installation logs, which includes registry entries. So it is zapped. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol Pearson Sent: 18 August 2007 18:55 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: when I tried to run Regscrub XP to remove those Freedom Scientific products MSN turned up on my system. Why should this be? Yeah, I understand. Steve's suggestions sounds a good one, but you still may need a decent registry editor to keep that tidy. Don't know if the program in question removes registry entries or just everything visible to the end user. Steve may know or of course you may find the answer when you search through the documentation. Anyway, be very carefuly with the registry. It's one of those things which is easy enough if and when you know what you're doing but you can render your computer incapable of booting if you don't. -- Carol carol.pearson@xxxxxxxxxxxx ----- Original Message ----- From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, August 18, 2007 5:24 PM Subject: [access-uk] Re: when I tried to run Regscrub XP to remove those Freedom Scientific products MSN turned up on my system. Why should this be? > Hi Carol, > > Thank you for your message. > > yes, Freedom Scientific Braille and Freedom Scientific Document Server are > showing up in Add remove programs in Control Panel, Tristram says that > these are registry entries and therefore I feel that I need sighted help > to remove them, particularly as neither entry has a remove button next to > it, and each says it has an update attached to it that can not be removed. > > > Alexander Shannon > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq