Hi Damon,
Console yourself with the fact that if it were exclusively a
JAWS problem, which your findings do initially suggest, then
I am quite sure there would be hundreds of similar reports.
The obvious first step, as has wisely been suggested here,
is to thoroughly scan your system using an up to date
Spyware program. Spybot and Microsoft's own, are two
generally reliable ones. Obviously re-check with up to date
virus checkers.
It might also be an idea to consider re-installing Windows.
This is a pain perhaps, but will do no harm.
Ensuring that you have applied all Critical Updates is
another worthwhile exercise, but you might also take a look
at some of the non-essential suggested updates for Windows,
especially those to do with an Internet Explorer related
issues.
Finally, although again tedious, make a list of say 6 to 10
web sites that cause this to happen, and most importantly
where exactly the problem occurs. There is almost bound to
be something common in all cases, and that should help to
home in on the problem.
To do this, you will need to enlist the help of someone who
can look at the source code at those specific places which
cause the re-start. If you get stuck, I'm happy to take a
look and see what I find.
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Damon
Sent: 14 August 2005 19:53
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] websites cause total system shutdown
Hi there,
Hoping someone can help me with this enfuriating and
exasperating problem.
Some websites make my PC switch itself off and do a restart.
This only happens when JAWS is on. If someone visits the
websites when JAWS is not on, there is no problem at all.
I'll explain it a bit more in a second but has anyone else
had this problem?
It's all to do with certain websites.
Sometimes when I land on a website the computer will do a
restart before even letting me arrow down into any of the
page. On other websites, however, like the 'My eBay' section
in eBay, it causes the computer to restart when I arrow down
to a certain line on the page.
Also: I used to visit UKNova.com with no problem whatsoever
until recently.
Now as soon as I land on the site the computer does a
restart. Interestingly here though I decided to delete all
cookies and I was able to look at the front page of UKNova
without any problems. TO use the service tho, you need to
sign in. As soon as you sign in, you're directed to a
different part of the site, the website drops a cookie onto
the hard disk and bang bang the computer automatically does
a total system restart. Not sure, then, if the issue here is
to do with the cookie or something else.
I am confused and irritated beyond belief and the more I
surf the web the more websites I'm coming across that switch
my PC off.
Other things I've done is delete all the history. It did
nothing. It also didn't help when I upgraded to service pack
2.
Please please please if someone can give me any ideas or
insight into what could be going on I'd be so immensely
grateful.
I'm already seriously considering just buying a new computer
which clearly is a silly reaction to this problem. Oh and
incidentally I seem to have plenty of memory.
Thank you!
...Damon
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