[access-uk] Re: urgent help with logging onto windows XP
- From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 1 Feb 2005 09:04:16 -0000
Hi.
It sounds like something in the profile is logging off. Try another profile.
if this doesn't work, then you could use ctrl+alt+del to get into a login
prompt, and use the name administrator and the password you gave the
administrator account during setup. (it may even be blank). Once you get in
as an administrator or another user, look in your profile to see what could be
causing this.
Andrew.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx on behalf of Husna Begum
Sent: Mon 31/01/2005 19:23
To: access-uk@xxxxxxxxxxxxx; jaws-uk@xxxxxxxxxxxxx
Subject: [access-uk] urgent help with logging onto windows XP
Hi,
I have just installed internet security 2005 onto our windows XP home
computer. I did the first scan with Norton and Norton found some problems
which I told the computer to delete. now, when I try to log onto windows,
Jaws 4.5 asks me to type in my password. However, when I do, instead of
logging on, it logs off. then about a second later, it asks for my password
again to log on, when I provide it the computer logs off again.
It continues like this round and round, it is as if the computer is stuck in
a loop. there is no way to get into windows and nothing works apart from
jaws. I think it's not even loading everything because jaws asks for my
password really quickly. please can you help as I am desperate, I have never
experienced this problem before.
Thanks, Husna
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